From lift maintenance to lift refurbishment get in touch with the experts
Are you in need of a reliable company to provide you with lift services including; lift repairs, servicing, lift modernisation and lift refurbishment? Then get in touch with Reliable Elevator Services.
Reliable is split into two core business areas:
From lift maintenance to lift refurbishment get in touch with the experts
Are you in need of a reliable company to provide you with lift services including; lift repairs, servicing, lift modernisation and lift refurbishment? Then get in touch with Reliable Elevator Services.
Reliable is split into two core business areas:
Our services include:
Our clients include:
- Royal British Legion Branch – Leyton
- Rendall and Rittner
- Mitie FM
- Blue Orchid Group
- NHS
- Pinnacle Group
- First Port
- Warwick Estates
- Burlington Estates
- Ringley
- Encore
- Daniel Watney
- Double Tree by Hilton Hotels
- Devere – Grand Connaught Rooms
Our services include:
Our clients include:
- Royal British Legion Branch – Leyton
- Bellerbys College
- Mitie FM
- Laban Dance Centre
- NHS
- Pinnacle Group
- First Port
- Warwick Estates
- Burlington Estates
- Ringley
- Encore
- Haringay London
- Double Tree by Hilton Hotels
- Devere – Grand Connaught Rooms
PDA systems:
All of our engineers work from a PDA system and complete a digital job sheet for every site visit regardless of the purpose of the visit – planned maintenance, breakdown or repair works. These sheets show full details of the works carried out on site and the status of your lift.
Copies of the digital sheets will be sent to a designated email immediately after the visit has been completed. For any more information regarding the PDA system please contact : Charlotte Martin
PDA systems:
All of our engineers work from a PDA system and complete a digital job sheet for every site visit regardless of the purpose of the visit – planned maintenance, breakdown or repair works. These sheets show full details of the works carried out on site and the status of your lift.
Copies of the digital sheets will be sent to a designated email immediately after the visit has been completed. For any more information regarding the PDA system please contact : Charlotte Martin
Why people believe in us – Client statements
Hassan Parvez, Savills
I am happy to recommend Reliable Elevators based on my Experience with them for more than five years. I have always found them competent, punctual, accurate and economical. They have resolved many long standing issues while others were not able to.
James Nicol, First Port
I have been using Reliable Elevator service since February this year. RES inherited many issues from the previous lift contractor and within the first 24 hours of the contract RES encountered 5 breakdowns to which they were attended to swiftly and professionally. I manage a development of 914 units with 22 lifts and 2 service lifts with one my blocks being 25 stores high. RES have been a great asset in keeping the lifts well maintained so that lift outages are kept to a minimal. I would recommend RES due to their reliability and professionalism.
Mel Walker, Butler & Young
I would recommend Reliable Elevators. I have been managing a contract with them as our domestic lift contractor for about two years. They are reliable, commutative and very knowledgeable. Their pricing is very competitive and you get top class customer services.
Carol, International Students House
Reliable Elevators:- Over my working history I liaised with a few Lift experts and I’ve found Reliable Elevators to be as their name states very Reliable. All call outs are dealt with rapidly within the hours. All service reports are received on time documenting services carried out and faults explained in layman terms. I found engineers visiting sites are always friendly and polite. Management and Office Staff are always on standby offering support.
Toni, KT Facilities Management
Reliable Elevators are a breath of fresh air when it comes to lift contractors. They are extremely reliable, and their excellent customer service makes them a pleasure to work with. I have worked in the facilities management sector for many years and would say Reliable Elevators are by far the best Lift contractor I have worked with.
Sherene and Christine, Pinnacle Estate Management Team
Reliable Elevators certainly live up to their name on our development. It is great to see how quickly they attend for entrapments or lift issues. Even out of hours they can be counted upon. Really good team – highly recommended.
Hayley Harvey, First Port
I have been working with Reliable as one of their clients since October 2016. I am a Development Manager of a prestigious residential site in London which has 17 lifts in total. When I started this role Reliable had recently finished refurbishing nine lifts and eight were still remaining. I met with Dean, albeit half way through the project, and he spent his time detailing the work which my predecessor and originally agreed. Due to the substantial cost of the remaining works it was imperative that I was confident that the job was in the best hands possible. Upon meeting Dean and his team it quickly became evident that Reliable were both professional and efficient. The engineers working on the remaining lift refurbishments were methodical, tidy and most importantly considerate to those residents living in the building, often offering their assistance to get larger items and their shopping up the stairs. The operatives are just as courteous during their day to day operations too and are very prompt when attending to breakdowns thus, alleviating as much disruption as possible to our residents.
Dean is great at talking things through thoroughly and giving up his time to offer to meet to discuss any potential needs. He listens to what is required and uses his skill and knowledge to deliver just that. We are now working on the refurbishment of the final lift.
I would recommend Reliable as the whole team and service is a great experience. I would happily recommend them to work in any building that values being on top of projects, keeping lift outages to a minimum, and is looking for highly competent engineers with a caring and understanding approach too.
Marcia Webster, Arc Elevators
Since 2015 Reliable Elevators have covered our lift services, repairs and reactive call-outs. They provide us with a high level of service responding quickly and positively to our requirements. The service we receive is highly professional, communication is excellent and the staff are friendly and reliable. We look forward to a long and continuous working relationship with them.
Julian Barnett, Pinnacle Places
When I first heard our lift contractor was called Reliable Elevators I thought that was a bold statement to make. However, I am very pleased that they live up to their name. I have known Reliable for two years and have found them to be very responsive with a breakdown. They always arrive on site well within their contracted call out period, their staff are always friendly and polite. Whenever I speak with them I am confident that I will get an honest opinion of any works required at a realistic price. I have 18 lifts on site all of which are maintained by Reliable. They all run well and seldom breakdown, the most common cause for a breakdown is misuse by others.
I have wide knowledge of other lift companies who claim they can maintain modern lifts with the correct software. Many can’t, Reliable can. I would highly recommend Reliable Elevators for their services and industry knowledge.
Mustakim, Jacobs Island
We have been using Reliable Elevator services for the last 9 years for our site. We have 17 lifts on site and I am extremely happy with the services provided by their engineers. They are always very quick to respond to a call out. Their engineers are competent and efficient. I would highly recommend them. 5 Star rating from me.
Samantha, Mitie
Reliable by name, Reliable by nature. I can honestly say they live up to their name, and then some. The entire team is approachable, professional, and efficient and a special shout out to engineer Justin, who consistently goes above and beyond. Reliable constantly provides us with honest quotes at realistic prices, along with a very high-quality level of service. I cannot recommend them highly enough!